Obagi Transformations: Gemma Bailey


Nothing speaks louder than personal experience. The testimonials and reviews from customers like you speak volumes about the Obagi experience and how our products can help transform the appearance of your skin. See what real women are saying about their experience with Obagi products. 


Real Routines: Gemma 

I’ve had melasma for at least 10 years, and during that time it has become progressively worse. I first went to my GP after my boyfriend said I was growing a mustache, and I remember being horrified and disappointed when the doctor said that it was probably just a rash.


Over the years, my melasma came and went with the seasons, but with every summer, it came back more widespread and more aggressively than the year before. Eventually, I made the connection between my melasma and the sun, and my suspicions about sunlight being the culprit were confirmed.


I tried every lotion, potion, natural remedy, vitamin, and skin peel I could find. Some worked temporarily, some not at all.


Then in the summer of 2017, I'd had enough. By this time, I had learned to color-correct my makeup to counteract the dark patches. It was making me miserable, and I was feeling like I'd run out of options.


Spurred on by other people's stories online, I decided to set up a YouTube channel where I vowed to get rid of my melasma one way or another, and to document my journey as I did in the hopes that someone in my situation might not have to go through so many years of misery like I had.


I remember the day clearly. I was out of town and it was a beautiful day, but I was shut away inside. I phoned every clinic and dermatologist I could find online and talked to them about what they may be able to do to help me. Obagi was mentioned several times, and I got booked in for a consultation upon my return home.


I was hesitant at first. What if it was a gimmick? What if my money wasn't well spent? How would I stick to all the steps involved? I took some time to think it over but eventually, the frustration of color -correcting every day, an effect that would last just a few hours, made me realize I had to give Obagi a shot.


After only 8 weeks since I started on the Obagi Nu-Derm® system, the melasma was loitering like a faint ghost, all but gone, after only 8 weeks. I thought it would take months, but I followed the system rigidly. I wholeheartedly committed to the Obagi Nu-Derm system every day and every night, using steps 1 through to 5 with a retinoid mixed with Blender (step 5) at night. I honestly couldn't say which product worked the most; I think it's the combination of them all that did the trick.


I anticipate that Obagi will be an ongoing way of life for me - and I'm totally ok with that because not only has my melasma faded significantly, but my skin quality has changed in positive ways too*. After some initial mild peeling from the Exfoderm, I have new skin. Having suffered with acne for years prior to melasma, I'd been left with super-oily and spot-prone skin. That's not the skin I have now! And I don't want to speak too soon, but I swear there's a wrinkle or two fading away!


*The safety and effectiveness of the Obagi Nu-Derm System beyond 24 weeks of use have not been established.

If no improvement is seen after three (3) months of treatment, use of this product should be discontinued. See below for Important Safety Information about the Obagi Nu-Derm system.

Not available in select states including MA, MT, NH, NY, and TX, due to state regulations regarding the ability of physicians to dispense prescription drug products in their offices. For an effective, cosmetic, skin-brightening option, learn about the Obagi Nu-Derm Fx™ system.



(Contain prescription 4% hydroquinone)



People with prior history of sensitivity or allergic reaction to this product or any of its ingredients should not use it. The safety of topical hydroquinone uses during pregnancy or in children (12 years and under) has not been established.



Avoid contact with eyes, nose, mouth, or lips. In case of accidental contact, patient should rinse eyes, nose, mouth, or lips with water and contact physician.


Sunscreen use is an essential aspect of hydroquinone therapy because even minimal sunlight exposure sustains melanocytic activity.


Contains sodium metabisulfite, a sulfite that may cause allergic-type reactions including anaphylactic symptoms and life-threatening or less severe asthmatic episodes in certain susceptible people. The overall prevalence of sulfite sensitivity in the general population is unknown and probably low. Sulfite sensitivity is seen more frequently in asthmatic than in non-asthmatic people.



Treatment should be limited to relatively small areas of the body at one time since some patients experience a transient skin reddening and a mild burning sensation, which does not preclude treatment.


Pregnancy Category C: Animal reproduction studies have not been conducted with topical hydroquinone. It is also not known whether hydroquinone can cause fetal harm when used topically on a pregnant woman or affect reproductive capacity. It is not known to what degree, if any, topical hydroquinone is absorbed systemically. Topical hydroquinone should be used on pregnant women only when clearly indicated.


Nursing Mothers: It is not known whether topical hydroquinone is absorbed or excreted in human milk. Caution is advised when topical hydroquinone is used by a nursing mother.


Pediatric Usage: Safety and effectiveness in children below the age of 12 years have not been established.


Use of the product should be discontinued if hypersensitivity to any of the ingredients is noted.


Please see Prescribing Information for Nu-Derm Clear and Nu-Derm Blender.


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