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			Obagi is committed to providing you with the information and answers you need for complete Transformation of your skin. Simply click on any of the following questions to get answers. Why should I use all the products in the System? Why are the Obagi System products sold exclusively from physicians? Can the products be purchased on the internet? What is the difference between the Obagi System products and the products purchased from department stores, drug stores, infomercials, etc? How often should I contact my Physician/Skin Care Specialist? Can the products be applied around the eyes, neck and chest? Can the products be used during pregnancy? Can the products be used if in the sun (i.e. at sporting events or at the beach)? What happens if I stop using the products? What does the Obagi Nu-Derm System do for aging skin? How quickly will I see results when using the Obagi Nu-Derm System? What can I expect while using the Obagi Nu-Derm System? Why is Vitamin C important? How is the Obagi-C Rx System different from other Vitamin C products? Why are there two C-Exfoliating Day Lotions? Why is the Obagi Nu-Derm System used in conjunction with the Obagi Blue Peel? How long should the Obagi Nu-Derm System be used before getting a Blue Peel? Why is the Blue Peel different than a TCA peel? What should be expected during recovery? Q: Why should I use all the products in the System? A: Each Obagi System is specifically designed to work together as a System. When used as a System, the formulas work together to effectively balance the pH level and penetrate ingredients to the layers of the skin--revealing superior results. As always, please follow the individual protocol designed by your Physician or Skin Care Specialist. Back to top Q: Why are the Obagi System products sold exclusively from physicians? Can the products be purchased on the internet? A: Obagi System skin care products are prescription strength formulations regulated by the U.S. FDA and can only be sold with a prescription through a physician, such as a Dermatologist or Plastic Surgeon. Obagi System does not endorse purchasing prescription products from the internet without a written prescription. Click here for the Physician Locator. Back to top Q: What is the difference between the Obagi System products and the products purchased from department stores, drug stores, infomercials, etc? A: Obagi System skin care products are prescription strength, or pharmaceutical quality products that work at the cellular level to improve the skin cell function. Products purchased from a retail store are Cosmeceutical products. When applied, they do not correct skin cells, instead they “mask” the damaged skin only on the surface of the skin for a temporary period. Back to top Q: How often should I contact my Physician/Skin Care Specialist? A: It is important to contact your Physician or Skin Care Specialist as directed by them, usually once a week for the first three weeks or anytime you have a concern which was previously not discussed as a normal part of your Transformation. Be prepared to inform your Physician or Skin Care Specialist about your progress. Back to top Q: Can the products be applied around the eyes, neck and chest? A: With the exception of the Obagi Nu-Derm System Eye Cream and Cffectives 5%, you should avoid using products around the eye area, as that skin area is thin and delicate. The products can be used on the neck and chest, however, the skin on the neck and chest is different than that of the face. Thus, you should consult with your Physician or Skin Care Specialist on dosage and frequency. Back to top Q: Can the products be used during pregnancy? A: The non-prescription products are safe to use during pregnancy and nursing. The prescription products which contain Hydroquinone and Tretinoin are rated Category “C” for women who are pregnant or nursing, and should not be used. Back to top Q: Can the products be used if in the sun (i.e. at sporting events or at the beach)? A: Keeping in mind that extended sun exposure damages the skin, it is suggested to avoid prolonged sun exposure without protection. Always wear a sunscreen like the Obagi Nu-Derm Healthy Skin Protection SPF 35, Obagi-C Rx SunGuard SPF 30, or Obagi Nu-Derm Physical UV Block SPF 32. While on the system, you can participate in normal outdoor activity, however, your skin may be sensitive to the sun and heat. It is very important to apply sun protection every few hours while exposed to the sun. Back to top Q: What happens if I stop using the products? A: The skin is your largest living organ and is constantly in the process of renewal. Skin cells mature and migrate to the surface approximately every 28 to 40 days. The dead cells remain on the surface for another 12 days before sloughing off. When you stop using the products, you have interrupted the healthy cell renewel process. Eventually, the improved healthy cells will revert to where you started with abnormal skin cell function. You will begin to see diminishing results within weeks. Back to top Q: What does the Obagi Nu-Derm System do for aging skin? A: As skin ages, just like the body, it loses the ability to properly renew itself. The Obagi Nu-Derm System is a prescription strength skin care system that is physician monitored to accelerate skin cell turnover so that it looks and acts younger and healthier. Back to top Q: How quickly will I see results when using the Obagi Nu-Derm System? A: The prescribed protocol and frequency is determined by your individual skin condition. By carefully following your Physician or Skin Care Specialists customized protocol, you can expect visible improvements in 4-6 weeks. Back to top Q: What can I expect while using the Obagi Nu-Derm System? A: You may experience several phases of Transformation. In the first phase, “Out With The Old”, the System accelerates dead cell exfoliation, so expect flaking and peeling, revealing fresher, smoother skin. In the second phase, “In With The New”, your skin will begin to build tolerance to peeling and flaking. During that time the System is working at the cellular level to continually transform skin cells. In the third phase, “Healthy Glow”, histologically, collagen and elastin are increasing production and skin will feel supple and resilient. Uneven color and pigmentation begin to even out. In the fourth phase, “The New You”, you keep your skin looking and acting younger and healthier. Back to top Q: Why is Vitamin C important? A: Vitamin C belongs to an important group of antioxidants which fight the free radicals that age the skin. Studies have shown topical Vitamin C, in the most effective form (L-ascorbic acid), can help improve sun protection, repair sun damaged skin, reduce fine lines, stimulate collagen building and potentially reduce discoloration of the skin. Back to top Q: How is the Obagi-C Rx System different from other Vitamin C products? A: The Obagi-C Rx System is the first and only prescription-strength Vitamin C System of products in the U.S. Its patented formulation, using proven ingredients, provides a simple to use system for brighter, more radiant skin. While many Vitamin C products simply moisturize the skin's surface, the Obagi-C Rx System penetrates to all layers of the skin, effectively delivering more Vitamin C than other brands. Back to top Q: Why are there two C-Exfoliating Day Lotions? A: There are two C-Exfoliating Day Lotion options. One has a sunscreen with SPF 12 and the other does not have a sunscreen. Some patients already use sunscreen, dislike the sunscreen smell or are prone to irritation or breakouts caused by sunscreens. Other patients need the extra sunscreen or want the added convenience of a sunscreen built into their lotion. Back to top Q: Why is the Obagi Nu-Derm System used in conjunction with the Obagi Blue Peel? A: Those seeking skin resurfacing procedures (Blue Peel) usually have unhealthy skin. By improving important skin cell functions with the Obagi Nu-Derm System prior to the procedure, post-procedure care is enhanced and down time is reduced. Further, the post-procedure variables such as sensitivity, post-inflammatory hyperpigmentation, erythema and scarring are reduced. Early recovery of normal skin structure and function will ultimately boost satisfaction with the procedure. Back to top Q: How long should the Obagi Nu-Derm System be used before getting a Blue Peel? A: It varies based on the skin type, skin condition and depth of the Blue Peel. Usually, a minimum pre-conditioning program lasts 6 weeks. Skin with more pigment or hyperpigmentation requires 12-18 weeks. Back to top Q: Why is the Blue Peel different than a TCA peel? A: Because TCA is a clear aqueous solution, over painting and uneven penetration can easily occur leading to unsatisfactory results. The Blue Peel is a unique procedure enhacing control of the depth of TCA. The blue mixing base helps to ensure consistent results . Back to top Q: What should be expected during recovery? A: Depending on the depth level of the Blue Peel, healing time is between 3 and 10 days. After the procedure, you will experience light swelling and your skin will begin to peel within 2 to 3 days. Back to top